FAQ

Frequently Asked Questions:

How do I get in touch with Customer Service?

Customer Service can be reached via email: hello@wearesoulstudio.com 

 

Can I return a Final Sale item? 


Unfortunately, Final Sale items cannot be returned. We understand that buying Final Sale items can be tricky, we recommend reaching out to Customer Service for advice if you have any questions. 

 

Shipping:


Free Shipping in the US is always available. We ship weekly based on order volume and once items are shipped can take anywhere from 4-6 days to arrive based on your shipping route. 

International Shipping is available and calculated by exact location at checkout

Rush Shipping is available (US only) for an extra charge at checkout. You'll have your special piece in 3 business days

 

How do I use my Giftcard?


At checkout you will apply your custom code (sent via email) to your cart and the amount will be subtracted from your purchase.